Frequently Asked Questions
BOUNCY CASTLES
1. Can I have a bouncy castle or inflatable set up indoors in a venue or hall?
Yes, most of our bouncy castles and inflatables can be used indoors. Sand bags are used to hold the bouncy castle down. The only thing necessary to check is the height of your venue, as well as the width and length, to ensure the inflatable fits. If it is going indoors please advise us at booking so we can ensure we bring the right equipment.
2. Do the bouncy castles come supervised?
No, but can be upon request subject to an additional fee.
3. Do you have insurance for everything you hire?
Yes, we have public liability insurance up to £5 million pound, which covers for any injury or accident which can be deemed our staff or our equipments fault.
4. Is your electrical equipment PAT tested which you use for your inflatables?
Yes, all our electrical equipment which we use for our bouncy castle hire is PAT tested.
5. Can we collect our bouncy castle or inflatable from you instead?
Sorry no, our insurance requires we set up each and every bouncy castle or inflatable.
6. Do your bouncy castles have shower covers?
Yes, most of our bouncy castles / inflatables have shower/sun covers. Just check on the bouncy castle details to confirm this or give us a call. Please note these are only effective in light rain or showers.
7. Can I hire bouncy castles overnight?
Of course, as long as it's a secure back garden/area. We do charge an extra fee depending on the unit you are hiring.
8. How long will it take to set up and take away the bouncy castle or inflatable?
Setting up and taking away a bouncy castle both take around 15 mins depending on the location.
9. Do you offer any multiple item asset discount if hiring more then one bouncy castle or equipment from you?
Yes, just book 2 or more bouncy castles or choose from one of our package deals.
KIDS QUAD BIKES
1. Where do you hire out and offer the Kids Quads & inflatable track?
We hire out Kids Quads & inflatable track across the whole of London and all surrounding areas but are not limited to just that, We are open to travelling further out across the country however an extra charge for this would be adding into the booking.
2. Can I hire the kids quad package overnight?
No as this has to supervised by us at all times
3. How long does it take to set up and pack away the kids quad package?
It can take anything between 20-30 minutes
4. What's the minimum age required to ride the quad bikes?
4+
5. Is footwear required when riding the quads?
Yes trainers/shoes and socks are required
6. Can kids quads & inflatable track be hired and set up indoors in a venue or hall?
Yes, this can be used indoors. Sand bags are used to hold the inflatable track down. The only thing necessary to check is the height of your venue, as well as the width and length, to ensure the inflatable fits. If it is going indoors please advise us at booking so we can ensure we bring the right equipment.
7. Being used inside Won't the fumes from the quad bikes be harmful?
We only use electric powered quad bikes for indoors, which are fully Eco friendly so there will not be any fumes to worry about.